CASE STUDY
Construction & Property Rehab Business Turnaround – Long Island, NY
Client: Mid-Sized Construction & Rehab Firm Construction / Real Estate Rehab| Long Island, NY
The Challenge:
The client was managing multiple rehab projects but struggling with cash flow, project delays, and inconsistent communication with subcontractors and clients. Invoices were late, estimates weren’t standardized, and missed calls meant missed opportunities. The business owner was overloaded, unable to delegate or focus on growth.
Services Provided:
Business Consulting, Operations Optimization, Financial Systems, Staffing Support, Virtual Services
Our Solution:
Emmanuel Consulting stepped in with a full business operations overhaul and support team integration:
✅ Job costing and budgeting templates
✅ Standardized estimating and bidding process
✅ Bookkeeping cleanup and QuickBooks integration
✅ Subcontractor onboarding and project tracking workflows
✅ Implementation of a user-friendly project management tool
✅ Part-time admin and virtual assistant support for scheduling, invoicing, and document prep
✅ Call answering service to ensure no leads or client inquiries were missed
The Results:
📈 Revenue increased by 28% within 6 months
Invoicing turnaround improved from 3-4 days to on the spot
📞 100% of inbound calls and leads captured and responded to
Project delays dropped by 40%
Improved subcontractor communication and accountability
Books were cleaned up, and taxes filed on time for the first time in 3 years
Business scaled without burning out the owner — key admin tasks are now off his plate