CASE STUDY
Case Study: Multi-Business Operations Strategy – Brooklyn, NY
Client: Undisclosed (Owner with 3 Business Verticals | Brooklyn, NY)
Challenge:
This entrepreneur managed three different business lines with no standard operating procedures, inefficient hiring, and minimal documentation. Issues included human capital waste, paper-based systems, outdated workflows, and poor compliance.
Our Solution:
Our business consulting and technical assistance included:
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Comprehensive operational assessment and improvement plan
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Digitization of paper-based processes
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Orientation and employee training structure
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Downsizing and cross-training staff to improve payroll efficiency
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IT vendor collaboration for project management system rollout
Results:
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$150K savings through staff optimization
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30% revenue increase within 6 months
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95% success in strategic goals, 90% compliance, and customer satisfaction increase from 70% to 91%
